Emma Jing does not accept change of mind returns or exchanges.
Emma Jing will only accept return or exchange if the garment is faulty and you get in contact within seven days from the purchase.
If you have any questions about any of the garments feel free to get in contact through email here.
Shipping in New Zealand.
$10 Standard Post.
Auckland Local Pick up
Free. Pick up at The Keep Store.
504 Karangahape Road
Open from 11am- 4pm Wed-Sat.
Shipping to Australia.
$30 Standard Post.
Inquire for Rest of World Shipping.
Please email: firstname.lastname@example.org for shipping costs.
Orders will be processed and dispatched Tuesday — Friday.
Once orders are dispatched we are not responsible for delays with the courier.
We are not liable for the packages after they have been dispatched.
As orders are shipped from New Zealand you may incur duties, clearance fees,
or local taxes. For more information, it is advised you check with your local